Privacy & Cookie Policy

The purpose of this document is to inform the natural person (hereinafter “Data Subject”) about the processing of his/her personal data (hereinafter “Personal Data”) collected by the data controller, B&B Porta Verde, with registered office in Via Vittorio Emanuale III, n5, 86030, Castelbottaccio (CB), e-mail address enquiries@escape2portaverde.com (hereinafter “Data Controller”), via the website www.escape2portaverde.com (hereinafter “Application”).

Changes and updates will be effective as soon as they are published on the Application. In case of non-acceptance of the changes made to the Privacy Policy, the Data Subject shall stop using this Application and may ask the Data Controller to delete his/her Personal Data.

Personal information


When you visit our website, we may collect personal information such as your name, email address, phone number, postal address, and payment information. This information will be used solely for the purpose of making a reservation or processing your payment.

Cookies


Our website uses cookies to improve your browsing experience. Cookies are pieces of data stored on your device when you visit a website. We use cookies to remember your preferences and to analyze how visitors use our website. The cookies we use do not collect your personal information. You can choose to disable cookies in your browser settings, however, this may affect your ability to use our website.

The processing of Personal Data is necessary:

  • for the performance of the contract with the Data Subject and especially:
  • fulfillment of any obligation arising from the pre-contractual or contractual relationship with the Data Subject
  • registration and authentication of the Data Subject: to allow the Data Subject to register in the Application, to access it and to be identified in it, also via external platforms
  • support and contact with the Data Subject: to answer the Data Subject’s requests
  • management of payment: to manage payments by credit card, bank transfer or other methods
  • for legal obligations and especially:
  • the fulfilment of any obligation provided for by the applicable norms, laws and regulations, in particular, on tax and fiscal matters

On the basis of the legitimate interest of the Data Controller, the application allows interactions with external web platforms or social networks whose processing of personal data is governed by their respective privacy policies to which please refer. The interactions and information acquired by this Application are in any case subject to the privacy settings that the Data Subject has chosen on such platforms or social networks. Such information – in the absence of specific consent to processing for other purposes – is used exclusively to allow the use of the Application and to provide the information and services requested.

The Data Subject’s Personal Data may also be used by the Data Controller to protect itself in judicial proceedings before the competent courts.

The processing of Personal Data is performed via paper-based and computer tools with methods of organization and logics strictly related to the specified purposes and through the adoption of appropriate security measures.

Personal Data are processed exclusively by:

  • persons authorized by the Data Controller to process Personal Data who have committed themselves to confidentiality or have an appropriate legal obligation of confidentiality;
  • subjects that operate independently as separate data controllers or by subjects designated as data processors by the Data Controller in order to carry out all the processing activities necessary to pursue the purposes set out in this policy (for example, business partners, consultants, IT companies, service providers, hosting providers);
  • subjects or bodies to whom it is mandatory to communicate Personal Data by law or by order of the authorities.

The subjects listed above are required to use appropriate measures and guarantees to protect Personal Data and may only access data necessary to perform their duties. Personal Data will not be transferred outside the territory of the European Economic Area (EEA).

Sharing your information


We will never disclose your personal information to third parties unless required by law or for the purpose of providing our services to you. In certain situations, we may share your information with our business partners or service providers who assist in processing your payment or creating a reservation.

Data storage and protection


We take appropriate security measures to protect your personal information from unauthorized access or disclosure. Your personal data will only be stored for as long as necessary for the purposes it was collected for.

At the end of the conservation period, all Personal Data will be deleted or stored in a form that does not allow the identification of the Data Subject.

Access to your information

Data Subjects may exercise specific rights regarding the Personal Data processed by the Data Controller. In particular, the Data Subject has the right to:

  • be informed about the processing of their Personal Data
  • withdraw consent at any time
  • restrict the processing of his or her Personal Data
  • object to the processing of their Personal Data
  • access their Personal Data
  • verify and request the rectification of their Personal Data
  • restrict the processing of their Personal Data
  • obtain the erasure of their Personal Data
  • transfer their Personal Data to another data controller
  • file a complaint with the Personal Data protection supervisory authority and/or take legal action.

In order to use their rights, Data Subjects may send a request to the following e-mail address enquiries@escape2portaverde.com Requests will be immediately treated by the Data Controller and processed as soon as possible, in any case within 30 days.


We reserve the right to modify our privacy policy at any time. Any changes will be reflected on our website, so please check back regularly for updates.

Last update: 01/07/2024

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